Customer Service & Support
The customer support that’s available at Jackpot City seems to be steady and helpful. While email and live chat support are available 24/7, it’s possible that high volume times may result in the team not being as responsive as some players may like. Much of this could be related to how busy they might be.
However, this does mean that players may have to wait a while before getting a response, though this shouldn’t always happen.
There’s quite a large range of deposit options that players will be able to use with Jackpot City. This includes all of the major credit and debit cards, as well as Neteller, uKash, Skrill, bank transfers, and much more. While this is somewhat limited when compared to some other casinos, it’s still more than what can be seen with many.
There’s a wealth of withdrawal methods at Jackpot City. This should mean that players wouldn’t come across any issues when withdrawing their funds. While this is still slightly restricted, players should be able to use many of the same methods as they did when depositing. This should avoid many players needing to use different withdrawal and deposit options.
Jackpot City is licensed by the Malta Gambling Authority, which is one of the leaders in the industry. This should mean that most players don’t have to worry about anything, which should help bolster the casino’s trustworthiness somewhat. As such, there shouldn’t be any fraudulent or unwanted behavior.